Privacy Policy

Last updated: June 19, 2026

This Privacy Policy explains how Medical Education Hub collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or contact our support team.

1. Who We Are

Medical Education Hub is an online store that provides digital medical education products, including online courses, training videos, downloadable materials, PDFs, and related digital learning content.

Website: https://medicalducation.com
Email: support@medicalducation.com

2. Information We Collect

When you use our website, we may collect the following information:

• Your name
• Your email address
• Your billing information
• Your order details
• Your account information
• Your IP address and device information
• Your communication with our support team
• Website usage data, such as pages visited, products viewed, and checkout activity

We do not store your full payment card details. Payments are processed securely by third-party payment providers.

3. How We Use Your Information

We use your personal information to:

• Process and manage your orders
• Deliver access to digital products
• Send order confirmations and important service emails
• Provide customer support
• Prevent fraud and protect our store
• Improve our website, products, and customer experience
• Comply with legal, tax, accounting, and regulatory obligations
• Send marketing emails only when permitted by law or with your consent

4. Legal Basis for Processing

If you are located in the European Economic Area, we process your personal information based on one or more of the following legal bases:

• Contract: to process your order and deliver digital products.
• Legal obligation: to comply with tax, accounting, and consumer protection laws.
• Legitimate interest: to prevent fraud, improve our services, and operate our business.
• Consent: for certain marketing communications and non-essential cookies where required.

5. Payment Processing

Payments are processed by secure third-party payment providers. These providers may collect and process payment information according to their own privacy policies and security standards.

We do not have access to your full credit card number or sensitive payment authentication details.

6. Digital Product Delivery

Because we sell digital products, we may use your email address and order information to send access links, download links, course access details, account information, and support messages related to your purchase.

7. Sharing Your Information

We may share your information with trusted service providers only when necessary to operate our business, including:

• Website hosting and ecommerce platform providers
• Payment processors
• Email delivery services
• Analytics and advertising platforms
• Fraud prevention tools
• Customer support tools
• Legal, tax, or accounting advisors when required

We do not sell your personal information.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember your preferences, analyze website traffic, improve performance, prevent fraud, and support advertising or marketing campaigns.

You can manage or disable cookies through your browser settings. Some cookies may be necessary for the website and checkout to function correctly.

9. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing communications, we may send you emails about new courses, offers, updates, and related educational products.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@medicalducation.com.

10. Data Retention

We keep your personal information only for as long as necessary to provide our services, manage your account, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Order and transaction records may be kept for the period required by applicable tax and accounting laws.

11. International Data Transfers

Some of our service providers may process personal information outside your country of residence. When this happens, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

12. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your data
• File a complaint with a data protection authority

To exercise your rights, contact us at support@medicalducation.com.

13. Account and Order Security

You are responsible for keeping your account login details confidential. If you believe your account has been accessed without permission, please contact us immediately.

14. Children’s Privacy

Our products and services are intended for adults and healthcare professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

15. Third-Party Links

Our website may contain links to third-party websites, platforms, or resources. We are not responsible for the privacy practices, content, or policies of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

17. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Medical Education Hub
Email: support@medicalducation.com
Website: https://medicalducation.com