Shipping Policy

Last updated: June 19, 2026

Thank you for shopping at Medical Education Hub. This Shipping Policy explains how our products are delivered.

1. Digital Product Delivery

Medical Education Hub sells digital educational products, including online courses, training videos, downloadable materials, PDFs, and related digital learning content.

Our products are delivered electronically. No physical item will be shipped unless clearly stated on a specific product page.

2. No Physical Shipping

Because our products are digital, we do not provide physical shipping, courier delivery, or postal delivery.

Customers will not be charged physical shipping fees for digital products.

3. Delivery Method

Digital products may be delivered by one or more of the following methods:

• Email with access details
• Download link
• Streaming access
• Customer account access
• Manual delivery by our support team when verification is required

4. Delivery Time

Most digital products are delivered instantly or shortly after successful payment confirmation.

In some cases, access may be sent manually by our support team. Manual delivery may take up to 24 hours, depending on order verification, product type, payment review, or technical checks.

5. Customer Email Responsibility

Customers are responsible for providing a correct and active email address at checkout.

If you do not receive your access email, please check your spam, junk, promotions, or updates folder before contacting support.

6. Missing Access or Delivery Issues

If you have not received your digital product access within the expected delivery time, please contact us at:

Email: support@medicalducation.com

Please include:

• Your full name
• Your order number
• The email address used at checkout
• A short description of the issue

Our support team will verify your order and resend the access details when appropriate.

7. Incorrect Email Address

If you entered an incorrect email address during checkout, please contact us as soon as possible. We may ask you to verify order details before updating the delivery email.

8. International Delivery

Our digital products are available internationally where permitted. Since delivery is electronic, there are no shipping zones, shipping carriers, customs duties, or import taxes for physical goods.

9. Physical Products

Medical Education Hub currently focuses on digital products. If a product is ever sold as a physical item, the product page will clearly state the shipping method, estimated delivery time, shipping cost, and return instructions.

10. Contact Information

If you have any questions about this Shipping Policy, please contact us:

Medical Education Hub
Email: support@medicalducation.com
Website: https://medicalducation.com